Quality Management
Compliance Details
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The Quality Management Division oversees quality assurance programs for the Institute, which includes conducting quality control activities, maintaining multiple accreditations, developing training and education programs, and employing continuous service improvements.
Works closely with technical staff to ensure services are of high quality, integrity and reliability
Quality Management works closely with technical staff to ensure that examination services and records provided by the Institute are of the highest quality, integrity and reliability. The Quality Management staff develops, implements and maintains a comprehensive quality assurance program that incorporates the quality standards established by the agency’s accrediting organizations, including the American Society for Crime Laboratory Directors/Laboratory Accreditation Board, the American Board of Forensic Toxicology, the Federal Bureau of Investigation Quality Assurance Standards for Forensic DNA Testing Laboratories, the National Association of Medical Examiners and the ANSI-ASQ National Accreditation Board.
Click
here to learn more about the Institute’s accreditations.
Customer Satisfaction
To provide feedback on the quality and level of services provided by the Institute, call:
(713) 796-6711.
Quality Training and Education
The Quality Management Division is also responsible for establishing and maintaining the quality and continuity of a Forensic Science Training Development Program. Each year, interns, fellows and observers journey through the Institute as part of a formalized program to provide meaningful education and training for students pursuing Forensic Science careers.
In addition, the Institute is an approved provider for professional continuing education by the Texas Medical Association for the Accreditation Council for Continuing Medical Education and the Accreditation Council for Graduate Medical Education. Training Development continuously ensures the requirements of these programs are met in order to provide first-rate professional training for the Institute’s staff.
Click here to learn more about educational opportunities for professionals